Stakeholders for Credit Unions
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Stakeholders Basics


​What Is Stakeholders? (3:51)
A brief overview of creating an ownership culture within the organization.

Overall Plan Setup


Total Compensation and Marketplace Dynamics (4.00)
An introduction for board and compensation committee members.

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Scorecard Setup Report (8:24)
What to look for in the Setup Report.

Directors' Rationale (8:01)
The business case to support the self-funded reward.

Tiered Reward Pool (4:54)
Addressing differences in marketplace compensation.

Overall Team Scorecard


Stakeholders Scorecard (3:43)
Basics of overall team scorecard.

Selecting Key Performance Indicators (4:13)
Identifying measures that mirror the industry business model.

Weighting Key Performance Indicators (4:44)
How to accurately set weights and performance targets.

Computing Reward Pool (5:00)
How the reward pool is computed.

Reading the Scorecard (4:02)
What the scorecard tells us about performance.

Sub Model Scorecards


Allocation of Reward (5:43)
Allocating reward opportunity among multiple scorecards.

Forecasting Performance


​Loan Balance (3:52)
How loan balance is forecast.

Deposit Balance (4:43)
How deposit balance is forecast.

Interest Rates (5:10)
How rates are forecast.

Non-Interest Income (3:23)
How non-interest income is forecast.

Non-Interest Expense (3:57)
How operating expense is forecast.
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Net Charge-Offs (3:40)
How credit losses are forecast.

Administrative Tools


Reward Pool Accrual (4:44)
How to compute the precise amount of reward pool expense
Copyright Mike Higgins & Associates, Inc.